Testimonials

Behind Our Success: Told by the People Who Matter Most

Our mission has always been your success. These stories, in our clients’ own words, are proof of promises delivered.

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Testimonials from Buyers

Shane O’Driscoll has been our trusted property manager

Shane O’Driscoll has been our trusted property manager, managing several rental properties for over 15 years. As a Chartered Accountant I have seen the best and worst, and very much appreciate the peace of mind from using such a trusted and experienced professional. Highly recommended!

D. Gurney - September 2026
Ease of reaching staff

Quick and easy! Unlike my experience with other agents, dealing with Glenn and Chris was quick, easy and completely hassle free. There was none of the typical real estate fluff they were straightforward, professional and incredibly responsive throughout the process. They managed to get everything organised and in order very quickly, which made the whole experience seamless. Would definitely recommend them.

S. Cheung - September 2026

Very easy to work with, professional, easy to talk to, didn't feel like I was talking to a real estate agent at all.

B. Jenner - September 2026
 

Ben was really impressive. As a buyer I never felt under pressure to action anything, any questions we had regarding the house and the process Ben was able to answer. Made the process of buying nice and easy and would gladly sell with Ben in the future.

B. Cook - August 2026
Honest and Excellent Communication

Abbey was fantastic to work with throughout our home purchase. She was professional, responsive and genuinely supportive from our first inspection through to settlement. She kept us informed, answered all of our questions promptly and made what can be a stressful process feel seamless. Her knowledge, honesty and excellent communication gave us confidence every step of the way. We highly recommend Abbey to anyone buying or selling a property. Thank you again for all your help!

Shahla Rawan - July 2026

Rob was a pleasure to deal with and was a great experience.

- June 2026

Ben from Response real estate made a daunting process a positive one with absolute peace of mind and confidence for the buyer. Would recommend again and again. Thanks Ben

L. Taylor - May 2026
Great Communication

It was great to meet Mellissa at an open house . Warm smile and great welcoming. From the first meeting and later communication to purchase my new home Mellissa guided me with great help and understanding. Mellissa was helpful throughout the process and always communicative with me. Mellissa thank you for your help and work in purchasing this property. Thank you for being so caring and making me feel that I was your only client. Keep doing a great job and I wish you great success in your life .

Above and Beyond in every aspect

I would like to sincerely thank Abby for her outstanding support throughout my property purchase. She went above and beyond in every aspect, always professional, responsive, and supportive. Her clear communication and dedication made the entire process smooth and stress-free. I truly appreciate her hard work and highly recommend her.

Parviz Zakeri - February 2026

Russell is an excellent, trustworthy agent who delivered. Following an initially challenging process beforehand, Russell came in and swiftly took charge of the situation and made life easy for us. His communication was exceptional and gave great advice along the way borne from his wealth of insights and expertise. Ultimately, he achieved a great result we were happy with. We would not hesitate to work with him again and we highly recommend his services. Thank you Russell

Adam Freedman - January 2026

What a great experience I had with Abbey from Response Real estate. Abbey's communication, honesty, integrity and knowledge of the area, helped me to purchase the property with ease. Abbey went above and beyond to give me advise and allowing me to view the property outside the scheduled times. I really appreciate all the help Abbey has given me and highly recommend and trust Abbey for anyone seeking a dedicated and effective real estate partner. Thank you Abbey

Michael Seth - January 2026

Favourite Agent in our entire home buying search. We are proud first home owners and Melissa played a special role in making that possible. We came across Melissa earlier in our home hunting journey and she was always very willing to be flexible for private inspections, was communicative and very helpful. At that point we hadn't yet met, and it wasn't until we found our dream home that we met her. By that time we were fatigued by our real estate agent experiences across the industry, and Melissa was a breathe of fresh air. She was relatable, transparent, stuck by her word and ultimately facilitated an optimal first home buyer experience, including the way she conducted herself at the auction. We are grateful to Melissa, highlight real estate agent in our journey (and not just because we landed our dream home on a great deal)

Matthew Young - October 2025

Smooth Buying Process. Melissa made the buying process smooth and stress-free. She was prompt, professional, spent time answering my many questions and showing me aspects of the property that were important to me. I appreciated her effort and honesty and I’m delighted to have secured the property. I recommend Melissa and I would work with her again.

Linda Catlow - November 2025

I recently worked with Respond Real Estate, and specifically with Robert, to purchase my home. I am extremely thankful for the support and professionalism throughout the whole process.

- November 2025

Robert was excellent to deal with. He got me through the property the same day I called and had the contract signed that very day. He was upfront, genuine with the pricing, and transparent with all the details from the start. Made the whole process simple and smooth — highly recommend!

- August 2025

Rob was fantastic and very professional. We were really happy with a quick sale and exactly what we were aiming for.

- September 2025

Buying a home can be stressful, but Robert made the process smooth and easy. His market knowledge, honesty, and attention to detail gave me a lot of confidence. I truly felt that he cared about achieving the best result for me, not just closing the deal.

I highly recommend Robert and the entire team at Respond Real Estate to anyone looking to buy or sell property. Thank you, Robert, for helping me secure my new home — exceptional service from start to finish!

- November 2025

Working with Ben Reid, was such a great experience. He made the whole process feel easy and stress-free. Always kept us in the loop and explained things clearly. Super knowledgeable about the market and gave great advice. Went the extra mile to make sure everything was handled smoothly. Got us a result we were really happy with.

If you’re looking for an agent who combines professionalism with a personal touch, but also approachable and easy to deal with, Ben Reid is the one to trust.

- December 2025

We can’t thank Ben enough for helping us purchase our home. From start to finish, the process was smooth, professional, and stress free thanks to his knowledge and dedication. Ben was always available to answer our questions, kept us informed every step of the way, and truly had our best interests at heart. His guidance and attention to detail gave us confidence throughout the entire journey. We are so grateful for his hard work and would highly recommend Ben to anyone looking to buy a home.

- January 2026

Then I met Vanessa, the only person I know who tries as hard as myself. Her professionalism is by far the best out there and I found that she went to the ends of the earth, leaving no stone unturned – worked endless hours, always kept in touch and negotiated a price for us rather than trying to give away the property - in fact, it was Vanessa who initiated an increase in price for us.

N.Needham - February 2024
Melissa is great to work with, great communicator and maximises sales outcome

Melissa Williams kept us up-to-date with true and reliable values for the area as we rented our apartment through ResponseRE. When the time came to put it on the market, Melissa went above and beyond to get the best price at a very reasonable rate. She was professional, courteous, resourceful, genuine and had a great sense of humour. During the selling process, Melissa communicated regularly offering sound advice and giving us confidence that we were in the best of hands. Melissa’s thorough market knowledge, honesty and professionalism ensured a wonderful result under difficult conditions. We would be very happy to recommend Melissa to anyone wanting their property sold and wouldn’t hesitate to use her and ResponseRE again. Note: ResponseRE managed the rental of our apartment for close to 18 years and during that time we had no issues at all in the property management and really enjoyed working with Robert Riddell.

Bruce & Mary Harrison - September 2022
Outstanding professionalism

We bought a property in Baulkham hills and could not be happier with Melissa’s assistance. Her timely communications, answering all our enquiries about the property and the area in a very professional manner is highly appreciated. Thank you Melissa and Team

Alexi Bilenko - October 2022
Very Helpful

Mel was very helpful with viewing the house, also with building & pest, house valuation and final inspections on day of settlement. Thanks.

Michael Russell - November 2022

He was very professional and helpful with exchanging contract. And, he was very flexible with our time limits.

Farhid - January 2023

He was very professional and helpful with exchanging contract. And, he was very flexible with our time limits.

Luke - January 2023

Chris was highly professional and very knowledgeable about the property and the local area. He was able to answer every question that we had and went out of his way to assist us with the post purchase process. I would highly recommend Chris and Response RE for any property matters.

Ridam - January 2023

Chris is very professional and experienced agent. He showed us the house in detail and also responded to our special request in minute. He is a person that you can trust for buying and selling.

Christopher - January 2023

Would highly recommend Response Real Estate

Carol - January 2023

Chris is a very knowledgeable agent and was very helpful in answering all our questions patiently. We highly recommend Chris if you are looking to sell or buy.

Vankatesh - January 2023

Buyer of 12 Millennium Street, North Kellyville

Very professional and always helpful.

Allan - January 2023

Chris made the selling of my home an easy process. Communication and trust are two key elements and Chris achieved both. I want to thank Chris for his support and guidance on every step of the process, thank you, you will be selling for me, my family and friends for many years to come.

Dejan - January 2023

One of the best RE agents I have seen. From day one until the final settlement he was patient and communicated professionally. Thanks Chris for all your help and support. Much appreciated!

Raghunandan - January 2023

Chris and his team are very professional. Very knowledgeable. We were very happy to purchase the property through ResponseRE.

Anand - January 2023

Ben is a magnificent professional real estate agent. He made buying our first house stress free,...

Jessica Da - October 2022
Very Professional and Friendly

Julie is very professional, experienced, and helpful. She made the process of buying a property extremely smooth. She has a process and checklist which made our work very easy.

Special thanks to Tanvir and Angie for coordinating and managing all the documentation.

I would highly recommend her.

Raj - March 2022
A true professional!!!

Tanvir your a pleasure to work with such a professional.

We appreciate your guidance and assistance in obtaining our property.

Patrick - March 2022
Made a complex process, very easy!

Buying a property can be very daunting, especially when it's your first home. Julie and the team at ResponseRE made it look very easy and seamless. From first looking at the property to moving in, Julie was supporting us all the way. We had multiple requests and Julie made all of that possible by keeping constant contact with the vendor and following up. Would not hesitate to recommend Julie and the team at ResponseRE to anyone. Especially, other first home buyers like us.

Sahan & Kamalini - March 2022

We worked with Ben Reid on a recent property purchase. Ben was always available and followed up on any questions that we had. He maintained contact with the various people and groups involved in the purchase process and shared information just in time and as needed. Ben was professional, enthusiastic and a pleasure to work with. We would recommend Ben as an agent with integrity and enthusiasm for real estate. Christie and Tim

- April 2021

Jack knows the market well, and was honest and realistic throughout our experience with him. He repeatedly went out of his way to help us get our dream home, and we really felt looked after every step of the way. As first home buyers we were pretty nervous, but Jack was always supportive and happy to answer every question quickly and accurately, even when we must have been driving him mad! We would definitely seek him out for any future property purchase 😊

- December 2020

"There are no words to express my huge gratitude to Jack Jeffery for the advice you provided and for being so accommodating and responsive to all the requests regarding the property I viewed and property I bought. I appreciate the timeliness and the detail of replies to the queries. I was very nervous buying my first home, and you helped to make this journey seamless and exciting".

If you want an agent who is honest then Jack is most appropriate person.

- December 2020

Geraldine was amazing to work with!

This was my first home and she made it so effortless and easy. Was always there when i needed and would check in on a regular basis to make sure i wasnt stressing.

She was very knowledgeable about the area and super professional.

Would recommend her to anywhere buying a new place :)

- December 2020

Geraldine was a breath of fresh air when dealing with the stress of buying a home, she makes the whole process so easy, she is literally with you every step of the way always informing you of any changes or keeping you calm throughout everything. She literally made me feel at ease the whole time! Could not be happier and would recommend her to EVERYONE!

- December 2020

We knew that the right house would come with the right Realtor and we were absolutely correct! Geraldine was wonderful from the moment we stepped foot on the property, which would become our new home. Geraldine was friendly, approachable and allowed us to make a decision without any pressure. Geraldine has kept us informed every step of the way and provided all the guidance we required when asked. Geraldine has been an absolute delight to work with. Thank you, Geraldine! You’re amazing.

- December 2020

Josh was amazing and helped up achieve the best result in selling our home. He also offered priceless advice on the purchasing a new home.

Would highly recommend Josh to anyone wishing to buy or sell their home. Was always available and willing to help us.

- December 2020

Buying our first home from Joshua was a breeze! He kept us informed and stress-free the whole time. Always quick to respond, happy to help and nothing was ever too much trouble. Any questions we had about the area or the process, he was right there with the information. Very happy Joshua was who we ended up buying with

- December 2020

Josh was great from the start, easy to deal with and made the process of buying a house smooth and joyful. Anyone would be privileged to have him as an agent.

- December 2020

Sold and bought my homes through josh, he is so professional, could not Of ask for a better experience with an agent. Highly recommend him.

- December 2020

Amazing customer service and help. Definitely do recommend Joshua Martin! Thank you so much Joshua!

- December 2020

Pleasure to deal with and fast, efficient work ethic

- December 2020

Josh is easy to approach about a lot of things regarding buying our first home he helped us every step of what we need to expect and do, really appreciate him.

- December 2020

Excellent product knowledge and customer service. Really really helpful.. Definitely coming back again if buying more properties

- December 2020

Josh definitely got me a great deal on this, he worked tirelessly to achieve great results for both parties.

he knew exactly what i wanted , then went and sourced a great property for me.

- December 2020

Josh was so easy to deal with. He made the process of purchasing a home stress free, taking the time to arrange inspections and taking the extra time to explain the process of purchasing a home as a guest home buyer easy.

- December 2020

Josh was professional and very easy to work with throughout the entire process.

- December 2020

Josh provided excellent service and has shown that he has a great knowledge of the Penrith area. Highly recommended.

- December 2020

We can’t recommend Josh and his team highly enough. His knowledge of the market and the area was second to none. We were kept in the loop every step of the way during the process and he was always available to give us advice or answer any questions. He was genuine and friendly and knew exactly what to do and how to get the best outcome for us. We will recommend Josh to everyone we know. Thank you Josh, you are awesome and we couldn’t be happier!!

- December 2020

I cannot recommend josh highly enough, He was always responsive no matter what time we contacted him. From the first moment we contacted josh for an inspection we knew that we were in good hands. He is trustworthy and enthusiastic , he knows the market and the suburb very well and he made our first home purchase easier than ever. He loves what he does and he gives nothing but positive vibes, you can’t go wrong when you pick josh.

- December 2020

Josh is a professional. I’m grateful forever for what he’s done for my family

- December 2020
“Julie was amazing!”

Julie was friendly and reliable! She helped make our purchase exciting and special!! Highly recommend Julie.

A and N Rickard - October 2020
“Excellent Real Estate Agent”

Amanda is a very helpful, professional and friendly real estate agent. She goes above and beyond to meet her client’s needs. We had a such a pleasant experience buying a house through Amanda, therefore we highly recommend her!

T and D Leones - October 2020
Amanda – “Responsive and Warm”

Amanda was warm from the very beginning and matched us with our cosy home effortlessly. She was reliable and professional from beginning to end. You really felt like she was looking out for all parties throughout the experience. Thanks Amanda!

J and G Pollard - October 2020

Couldn’t be happier with the result response got for my family. If you want a great result give Jack from sales a call. He was there every Step of the way , could not recommend enough.!!!!!!

Nayana Ananda Dharshani

“I would like to thank Julie Grigg for her guidance, knowledge and professionalism in the process of selling my property in Riverstone. Without her support and kindness I would have found this a very difficult task to manage. I am so pleased to have found Response Real Estate and to have Julie as my agent as this was the best decision I could have ever made.” – A. Howes

A Howes
Best in the North West!

Working with Julie Griggs to purchase our new home has exceeded all of our expectations.

To put it simply; Julie is knowledgeable, approachable, personable, endlessly patient and incredibly generous with her time.

Buying or selling in this market is challenging. However partnering with a reputable agent like Julie and her team at Response, gave us the confidence we needed to get the deal done.

If your reading this review to consider using Julie. Stop reading now and pick up the phone - you won’t regret it.

AARON - March 2019
Excellent agent with great care of customer

It was nice experience getting my property with Sean. He was very helpful and friendly throughout the process, always responding to calls/messages and trying to resolve the issues. I would highly recommend him as he will be great asset to the agency where he would be working.

Keep up the good work Sean.

Ani Stuti - December 2019
Excellent agency

Nothing was a problem

Went over and above to help

Made buying a house a dream

Highly recommended

Professional and Recommend

i had very nice experience with Melissa, very professional and always willing to help. Recommend!

Great Agent.

After months of searching, it was a pleasure to deal with Julie and the response team in purchasing our beautiful home. Julie was honest, persistent, and took the time to listen to us. All our questions and concerns were promptly addressed with facts and empathy. At the open home she took the time, with enthusiasm to highlight the finer details of the house, all while understand our needs and wishes.

Fantastic and helpful agent

We purchased a house through Paul and found him very easy to deal with from the beginning. He was easily contactable and went out of his way to help us when we had questions and needed things followed up whilst waiting to move into our property. Paul also extended his generosity when we moved in by helping us remove the carpets from some of the rooms and lending us tools to do this. He is a genuinely nice person and helped us throughout the process even after we moved in. We've purchased properties previously and had not experienced this kind of support before. In comparison to other agents we've dealt with, Paul has been there after the sale and answered questions honestly and behaved in a very professional manner.

Anaa - July 2017
Nice experience with khush

I found khush is a very professional agent. She truly tried her best to give us a propert. She is very well known of areas. I and my family would like to thanks khush to get this property

Simran Pal Singh And Rasm - December 2019
House Purchase

Sean made our house purchase enjoyable. He communicated promptly and efficently throughout the sale process. Always happy to work within my times and accomodate our needs. I would highly recommend Sean Healy to others.

Would choose Manyel for any future dealings again

Very happy with the high level service and commitment to assist us in the big process of buying our first property! Manyel was always very friendly, knowledgeable of the market and most importantly trustworthy:)

Josh Ncol - September 2019
Love your work!

Passion about her work, always get back to me in a timely manner, always willing to help and very easy to approach.

Donna - June 2019
Everything found good except one thing

Very nice and co-operative nature. Everything done well.

But during final inspection I show him problem regarding gas. He tried to start but it was starting after long trial. But he didn’t fix that before settlement.

Dhaval - August 2019
Purchase of 63 Cornelia Rd Toongabbie

Paul is an honest, courteous agent whose expertise is assuring, he provided us with important documentations and never hesitated in giving us a helping hand. He has guided us to meet our expectations successfully without delay or interruptions. Our family greatly appreciates his personal determination in giving his clients constant support. His patience and dedication are important qualities of an agent. His is highly recommended.

Ning Min - October 2016
Excellent outstanding service, great room with lots of facilities

Very good with knowledge of place and flexible

The only downsides to the house was the seller, not with Manyel and his team

Joseph - August 2019
Superb and Professional

We are so fortunate to have Melissa to assist us, she is very professional and very well liaise between all parties. she could always come up best solution and satisfy everyone. she is truly above and beyond!

Good agent

Pleasure to deal with - helpful, straightforward and didn't fluff around.

Alan - April 2019
Good Sales agent with good feedback

Sean is a straight forward and no fuss, which make everything easy.

Good sales and always has good feedback when dealing with him.

Jarry - March 2019
Perfect professional

An experienced real estate agent helped an advised throughout the deal.Just great.

Patience and understanding!

Thank you Sean for assisting us purchase our home - it has been two years in the making and glad it was with Sean! You showed us a few properties and whilst we were very fussy on location this didn't stop you to continue to help us!

Once again, thank you so much - we recommend Sean always!

Andrew Magro - March 2019
Good agent but not that good real estate company

She is an helpful agent, but the company she works for is not that great. Hope she changes her job to a better real estate agent.

Thank you!

Paul is a great person, really honest and genuine agent who was and still is happy to help us whenever we needed him. Thanks for all you help Paul. Great work! We really appreciate you making our first home buying experience very smooth and positive.

Outstanding support and assistance

Buying an apartment for my elderly Mum was a somewhat daunting task. Sean worked closely with us to ensure we could get the apartment we wanted and the whole transaction was completed successfully,

Mr Davies - February 2019
Purchase of 29 Greenwood Road Kellyville

We found Paul to be a great agent t o deal with. He always kept us informed throughout the process which made the purchase easier. Paul was always there and willing to help assist when called upon him which is a fantastic trait.

David Rebecca Hanretty - May 2016
Great agent

Very easy/efficient to deal with. Made the whole process smooth.

William Jacinta Thom - January 2019
Khushpreet is best Agent in my knowledge. As behaves, talking and responsibilities nature wise very

Best Agent i rate 5/5

Rupinder - June 2019
Excellent Experience

Melissa is an excellent agent. She was focused on understanding our needs and finding us a home which was exactly what we had described to her we were looking for.

Kylie Young - October 2018
I really glad to work with khushpreeet

She is working hard and kind u can trust her

Takes the time to match you with the right property

Melissa went the extra mile.

Great result for me and the family.

Allan Young - October 2018
17 Server Avenue

Khushpreet was professional with her services provided to us when we bought our house. However, there were a lot of frustration during the process, delays one after the other, late settlement causing uncertainty to our residence. The Quakers Hill is too far, which made Khush speed up our decision, we only met twice and we felt pressurised.

All in all it was a tiresome transaction, mainly caused by the vendors.

Good experience working with Khush

Khush was very proactive in getting the deal done as soon as possible and understood our expectations and limitations in buying the property.

Shailaja - June 2019
Warm and friendly

Melissa is a great example of being professional and friendly at the same time. She was great throughout the process of buying!!!

Bharat Marwaha - September 2018
Excellent response

Khushpreet was very helpful throughout the property buying process. Always reply any queries promptly. Very professional and excellent services. Highly recommended for property portfolios. Very enthusiastic sales person.

Sahil - May 2019
Good Agent - Great Communication

Good Agent - Great Communication

ygrim - August 2018
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