Real people, real results

Outstanding Professionalism

Erica at Response has consistently demonstrated what it takes to be an outstanding professional. We contacted her after a recommendation and it was clear why. She has shown effective communication, outstanding professionalism and a diligent work effort leading to results. She has also shown flexibility and adaptability which is a massive asset in our modern world. I wanted to express my sincere thanks to her and the team. Thank you Erica!

Thomas Kelly - December 2022
Consistently Professional!

Thank you to Craig and team for all of your time and effort to prepare the property for renting.

The service provided was consistently professional, polite and timely.

Also, appreciated the advice and input on the repairs and plans moving forward.

Theresa Sukkar - June 2023
Great Team!

Great experience dealing with Response RE in Norwest. Ethan was so lovely and empathised with my situation. He was great in helping me find a suitable property for myself and my 2 children and Erica was kind enough to take me through the property toward the end of her day. The rental manager Craig finalised paperwork at short notice so we could move it asap and I'm very appreciative of Craig and his team. Very professional and caring. I would recommend them.

Samia El-Dorgham - July 2023
Quick to Respond!

Paulette was wonderful to deal with, quick to respond to emails and answer questions. Very happy with our dealings with Response.

Beverley Holmes - August 2023
Very Responsive!

I've worked as both tenant and owner with RRE's Paulette Hase in the past ten years. In one word: a professional agent. Always fair, honest, responsive and helpful.

Hamid Jahanian - August 2022

Absolute property management professionalism from Shane O'Driscoll and Lorraine Young's team!

MJ - June 2023

Shane O’Driscoll is the best property manager I have dealt with over a number of years! He has consistently looked after all my queries and the property beyond my expectations. He really deserves more stars! Shane is very knowledgeable, efficient and a true professional. Many agents treat renters differently, however, Shane, since day one always treated me, a tenant, with the utmost respect. I thank you. A positive experience throughout the duration of my lengthy lease. He will also be a wonderful addition to Response. Thank you Shane!

AA - February 2023
Very Professional!

A few months back we moved to Response Real Estate.

Great service provided by Response Real Estate! Especially with Mae Reid! We have witnessed her professionalism in responding to emails and answering phone calls on time and always available to provide the best advice with great services. The total experience was great and she is incredible as our property manager.

Good organisation with great people.

Rejesh Mareedu - August 2022
Best Agent

Mae is the best agent we have ever worked with. She consistently responds to our questions and requests promptly, and provides workable and thoughtful advice regarding our property.

Rick Meng - March 2023

Nadia is absolutely fantastic! I have dealt with a few property managers but she always goes above and beyond. She’s prompt and always keeps you in the loop, I have never had to follow her up with anything. Recently when our tenant vacated she picked up on absolutely everything. She’s professional yet personable as well.

Alma Hussein - August 2023

“Had a really great experience with Carmelina. I really appreciate the support she has given to us to make our moving less stressful. ”

Lakmini Egodawatta - February 2023

“Special thanks to Carmelina and the team for looking after our property. They are very attentive, responsive and professional! Great people to work with and I would have no hesitation recommending your services to family and friends. Keep up the wonderful work”

Tony Jiang - February 2023

“Carmelina is an excellent property manager, very reliable and helpful! ”

Aaron Nias - February 2023

“Can speak very highly of Carmelina. Professional, quick and reliable communication. Carmelina thank you for making our move easy. ”

Christie - February 2023

“I have had such a positive experience renting with Response RE Baulkham Hills. Carmelina has always been so attentive and supportive throughout the application process, moving in and general enquiries while renting. When I have needed help with things at the house Carmelina has been prompt and always kept me up to date with how things were tracking. Couldn't not recommend Response RE & Carmelina more”

Sarah Salleras - February 2023

The rental home we stayed at was great but even better was how Carmelina supported all our needs when we were renting the place. Also when we moved out she went above and beyond to help us move out without any issues. We especially highly recommend working with her and the Response RE team due to her prompt communication, hassle-free process, and a warm approach. Thanks so much Carmelina for your help.

Pramod & Rucha - July 2022

I am very happy with the services that Robert and his fellow team at Response RE Baulkham Hills have provided my wife and I in regards to renting and improving our investment property. Robert would respond in a timely manner and he connected and co-ordinated me with amazing tradespeople, including painter, carpeter and fencer, whom all worked hard, possessed high quality craftmanship and delivered fantastic finished jobs. Our property is an old house which was in need of lots of repairs and having Robert in our corner for his advice, expertise and ongoing support was greatly appreciated, especially as my wife and I work full time and wouldn't have had the time or know how to do ourselves. I highly recommend choosing them to manage an individual's property. Thank you very much to Robert and the Response RE team: )

Kuhendran Veluppillai - November 2022

Over a number of years of having my investment I have dealt with a number of agents and no one compares to Robert. He is by far the best in the industry. Thank you for your services Rob and I look forward to dealing with you again In the future.

Anthony - December 2022
Property Management

We lived in a rental property managed by Robert Riddell and team at Response RE Baulkham Hills for 3 years and couldn't be happier with their services. Robert is professional, efficient, and goes above and beyond to ensure a positive tenant experience. He is always prompt in responding to inquiries, helpful in coordinating repairs and maintenance, and fair and understanding in addressing concerns. I would highly recommend Robert and Response RE to anyone in need of a reliable property manager.

Sanoj George - January 2023
Selling our home

Sean was knowledgeable of The Hills market. It took us a while to make our decision to sell our home but Sean was very respectful and not pushy during that time. During the selling process Sean handled the sale in a professional manner. We were grateful for his services

Trish & Mick O’Brien - November 2021
Great local knowledge and a feeling of trust

Couldn’t be happier with the service provided by Melissa while being entrusted to sell our much-loved family home. The main reasons we chose to sell with Melissa and her team were based on a feeling of trust and Melisa’s market knowledge, this trust was built on through the selling campaign and continued after. Melissa’s market knowledge was excellent giving a strong sense of confidence in the process. We found Melissa and her team to be highly professional, they gave great advice and were spot on with communication. We found the process to be smooth and hassle free with Melissa taking care of everything for us with the greatest of ease. Melissa was great with keeping us informed and we are confident that we achieved a great result off the back of the tremendous effort Melissa put into the sale campaign. Melissa definitely went above and beyond to achieve the best result for our family

Mark Houghton - March 2022
Excellent Realtor we highly recommend Melissa Williams.

Melissa truly understands how to sell houses. She made the process incredibly easy and her knowledge, honesty and hard work made it a great pleasure throughout the whole process.

Bernadette Hadchiti - July 2022
Melissa is great to work with, great communicator and maximises sales outcome

Melissa Williams kept us up-to-date with true and reliable values for the area as we rented our apartment through ResponseRE. When the time came to put it on the market, Melissa went above and beyond to get the best price at a very reasonable rate. She was professional, courteous, resourceful, genuine and had a great sense of humour. During the selling process, Melissa communicated regularly offering sound advice and giving us confidence that we were in the best of hands. Melissa’s thorough market knowledge, honesty and professionalism ensured a wonderful result under difficult conditions. We would be very happy to recommend Melissa to anyone wanting their property sold and wouldn’t hesitate to use her and ResponseRE again. Note: ResponseRE managed the rental of our apartment for close to 18 years and during that time we had no issues at all in the property management and really enjoyed working with Robert Riddell.

Bruce & Mary Harrison - September 2022
Knows the market

Melissa was very reliable communicating her knowledge of the maket, buyer expectations, and how to prepare a house for sale (the must do's and the don't have to. ) which saved me a lot of time and money. She listened to my style of communication as well and worked in with my schedule. On the day of auction, Melissa was driven for a sale but supportive of the process to ensure the most realistic price was reached. This was difficult to achieve in the falling market but she got us there.

Katherine Stone - September 2022
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