Testimonials

I had an excellent experience working with Sarah Kilic from Response Real Estate Norwest . She was professional, knowledgeable, and incredibly supportive throughout the entire process.

Her communication was always prompt and clear, and she made the whole experience smooth and stress-free. She truly cares about her clients and goes above and beyond to provide outstanding service. I really appreciated her honesty, patience, and dedication.

I would highly recommend her to anyone looking to renting the property. Thank you Sarah Kilic for your amazing service and hard work!

Id like to thank Charlotte for the quick turnaround time in responding to my rental application following inspection. Highly recommend this agency.

I had a great experience with Cassandra during my property inspections. She was professional, friendly, and took the time to answer all of my questions. The entire process was smooth, and her communication was prompt and clear throughout.

The agency has also been very cooperative and responsive, making the experience stress-free from start. I really appreciate the excellent customer service and would happily recommend Cassandra and the team to anyone looking for a professional property management agency.

Charlotte was fantastic to work with. She kept us updated throughout the process, communicated clearly, and progressed our rental application quickly, which made everything smooth and stress-free. Really appreciate her professionalism and would happily recommend her.

We have rented from Response for several years now and had our routine inspection yesterday.

We were visited by a pleasant young lady named Isabella.

We would just like to say how friendly and professional she was.

She treated us with respect the entire time she was in our home.

We would like to thank Isabella for her courtesy and wish her all the best.

Isabella did a wonderful job with our recent home inspection. She was super friendly, efficient, and took the time to answer all of our questions with a smile. Outstanding customer service.

Isabella did an excellent job conducting our house inspection. She was professional, thorough, knowledgeable, and took the time to explain everything clearly. We really appreciated her attention to detail and the care she put into the inspection.Great service from start to finish!

I want to express my gratitude to Shane and Ally with my recent experience in rental process. Starting from the start to end they are very professional and kind. Thank you Shane and Ally for all of your help. Much Appreciated.

Really great staff! Recently, Ms. Isabella and her team came to my property for an inspection. They were very friendly, professional, and genuinely focused on identifying and addressing maintenance matters. I really appreciate their helpful approach and attention to detail.

Thank you to Ms. Isabella and the team for the excellent service!

Outstanding service from Shane O'Driscoll at Response Real Estate. Shane is friendly, approachable and genuinely personable, making the entire experience smooth and stress-free. He always responds promptly and keeps you informed every step of the way. I highly recommend Shane to anyone looking for exceptional, personalised service and a real estate agent who truly cares about their clients.

Ash has been our property manager for the past year. She is empathetic, friendly, and professional, and has supported us throughout our stay. It has been a wonderful experience so far with Ash and the Response Real Estate Norwest team.

Allen is a great property manager. Prompt and understanding

Excellent service from the Response Real Estate team, A special thanks to “Amy” for always being so kind, helpful, professional and supportive. We truly appreciate everything you have done for our family. Highly recommended🙏

Excellent service, particularly from Chris Fleet, always very prompt, polite and helpful. Really great all round.

I would like to thank Chris Fleet for his excellent assistance, his willingness to help solve any issues which arose during my tennancy and, as a first time lessee he gave willingly of his time to discuss the rental process with a total novice. All dealings within the agency were handled with professionalism and respect. I have previously bought and sold many properties and, can honestly say, my association with Response, across the board, was first class.

Robert Riddell at Response Real Estate is genuinely one of the best property managers and BDMs we’ve come across. Throughout our tenancy he was organised, diligent, and always a pleasure to deal with. His customer service was consistently excellent — professional without ever feeling transactional. We’re really grateful to have had him manage our tenancy and will miss working with him. Highly recommend.

Chris Fleet was a pleasure to deal with also the landlords as well too. we were there for 5.5 years and it was a lovely experience.

Property manager Janette is one of the most incredible women. As a renter it can be difficult to find pm’s that are kind, professional, responsive and communicate with compassion and understanding. Janette is and does all these things and so much more. I’ve rented through Response a number of times now and could not recommend them high enough! For both owners and renters, if you’re in the area these are who you want to go with! Janette, I will forever sing your praise and be immensely grateful for your support and understanding while I’m going through a difficult time. You are a perfect example of a just being a general good human! I hope you experience all the best things in life and it’s full of love, laughter, peace and happiness

I had the pleasure of meeting Amy Fong over the almost 7 years of being a tenant in Marayong, Amy was friendly, kind, understanding, always listened and took action with any of our concerns, and above all she was knowledgeable and professional. Amy is an asset to the Response group and will do exceptionally well in her career.

Just an excellent real estate company to deal with.

Professional and reliable service!!!

We were happy with the service offered by the property manager, Izabella Epis courteous, and promptly addressed all my queries. I would also mention that other team memebers such as Olivia and Samanatha were helpful and friendly

Robert and Chris clearly take pride in what they do, and we cannot thank them enough for the care and effort they put into helping us secure a property we love. They made the entire leasing process straightforward and stress-free. They were attentive, efficient, and always quick to respond, ensuring nothing was overlooked along the way. Any questions or requests were handled promptly, and their professionalism gave us confidence from day one. We moved in effortlessly and are grateful for their support throughout.

Julie is very accommodating and very helpful in securing our new home. She quickly answers our questions and she’s been very great in assisting us in processing what we need. It was a very smooth transactions with Julie. Thank you for your help!

Very friendly, courteous service provided by all members of the property management team. Would recommend Response to any potential investment property buyers.

I’m very happy with the service provided by Response. They helped me find the right properties and managed the leasing process smoothly and efficiently. They are professional, responsive, and genuinely look after their clients’ interests. Highly recommended.

Great experience dealing with Response RE in Norwest. Ethan was so lovely and empathised with my situation. He was great in helping me find a suitable property for myself and my 2 children and Erica was kind enough to take me through the property toward the end of her day. The rental manager Craig finalised paperwork at short notice so we could move it asap and I'm very appreciative of Craig and his team. Very professional and caring. I would recommend them.

Shane O’Driscoll is the best property manager I have dealt with over a number of years!! He has consistently looked after all my queries and the property beyond my expectations. He really deserves more stars! Shane is very knowledgeable, efficient and a true professional. Many agents treat renters differently, however, Shane, since day one always treated me, a tenant, with the utmost respect. I thank you. A positive experience throughout the duration of my lengthy lease. He will also be a wonderful addition to Response. Thank you Shane!

“Had a really great experience with Carmelina. I really appreciate the support she has given to us to make our moving less stressful.”

“Can speak very highly of Carmelina. Professional, quick and reliable communication. Carmelina thank you for making our move easy.”

“I have had such a positive experience renting with Response RE Baulkham Hills. Carmelina has always been so attentive and supportive throughout the application process, moving in and general enquiries while renting. When I have needed help with things at the house Carmelina has been prompt and always kept me up to date with how things were tracking. Couldn't not recommend Response RE & Carmelina more”

The rental home we stayed at was great but even better was how Carmelina supported all our needs when we were renting the place. Also when we moved out she went above and beyond to help us move out without any issues. We especially highly recommend working with her and the Response RE team due to her prompt communication, hassle-free process, and a warm approach. Thanks so much Carmelina for your help.

We lived in a rental property managed by Robert Riddell and team at Response RE Baulkham Hills for 3 years and couldn't be happier with their services. Robert is professional, efficient, and goes above and beyond to ensure a positive tenant experience. He is always prompt in responding to inquiries, helpful in coordinating repairs and maintenance, and fair and understanding in addressing concerns. I would highly recommend Robert and Response RE to anyone in need of a reliable property manager.

Renting through Response for the past 18 months. Staff are friendly and efficient.

As a tenant through ResponseRE Penrith, the much appreciated help, advice and customer service that I have received from our property manager Ashley Fryer has been nothing less than amazing. I am truely grateful to have a trusted and reliable property manager who is and always willing to go beyond for her tenants and landlords needs and requests. She always has a way to achieve every request and situation we have been put forward and I couldn’t recommend a better realestate to rent through. Ashley is exceptional in her field and always presents herself in a friendly and professional manner and I have no doubt that her future tenants and landlords will appreciate all her work ethics like I have over 2 years.