Testimonials

Very friendly, courteous service provided by all members of the property management team. Would recommend Response to any potential investment property buyers.

Ben is a highly experienced selling agent who truly stands apart from others in the industry. Many agents talk well but fail to back it up with results, Ben is different. He is honest, genuine, and above all, he delivers on what he promises.

I found his advice to be accurate and reliable. When you are making important decisions about selling your property, having someone with this level of insight and professionalism by your side makes all the difference.

If you are considering selling, I would strongly encourage you to reach out to Ben and the team at Response RE. They provide a service that is not only trustworthy but also results-driven.

I recently worked with Respond Real Estate, and specifically with Robert, to purchase my home. I am extremely thankful for the support and professionalism throughout the whole process.

I’m very happy with the service provided by Response. They helped me find the right properties and managed the leasing process smoothly and efficiently. They are professional, responsive, and genuinely look after their clients’ interests. Highly recommended.

Robert was excellent to deal with. He got me through the property the same day I called and had the contract signed that very day. He was upfront, genuine with the pricing, and transparent with all the details from the start. Made the whole process simple and smooth — highly recommend!

Rob was fantastic and very professional. We were really happy with a quick sale and exactly what we were aiming for.

Robert was very efficient in conducting the sale, and patient in explaining the process involved. He kept in regular contact throughout for each step of the process, and was always pleasant and courteous.

I was very happy with the service I had received from Rob.

Buying a home can be stressful, but Robert made the process smooth and easy. His market knowledge, honesty, and attention to detail gave me a lot of confidence. I truly felt that he cared about achieving the best result for me, not just closing the deal.

I highly recommend Robert and the entire team at Respond Real Estate to anyone looking to buy or sell property. Thank you, Robert, for helping me secure my new home — exceptional service from start to finish!

Ben is extremely good at his job, he gets to know you and what you want and he knows the market values very well. He is very dedicated to what he does. I highly recommend him to anyone. He is always very supportive and helpful and friendly.

Ben was super helpful in guiding us through the purchase of our property.

He was able to provide opportunity for a private viewing at short notice, checked in with us regularly always offering assistance and sound advice when required.

He is well connected and may know all of the specialist tradies of the local Penrith area as he has a bloke that can fix all minor issues that you see.

With Ben the process of buying a house was a celebration as he helped reduce our stress throughout the process.

Thank you to Ben and the team for a fantastic job selling my home , words cannot express the gratitude I have for all involved.

Working with Ben Reid, was such a great experience. He made the whole process feel easy and stress-free. Always kept us in the loop and explained things clearly. Super knowledgeable about the market and gave great advice. Went the extra mile to make sure everything was handled smoothly. Got us a result we were really happy with.

If you’re looking for an agent who combines professionalism with a personal touch, but also approachable and easy to deal with, Ben Reid is the one to trust.

We can’t thank Ben enough for helping us purchase our home. From start to finish, the process was smooth, professional, and stress free thanks to his knowledge and dedication. Ben was always available to answer our questions, kept us informed every step of the way, and truly had our best interests at heart. His guidance and attention to detail gave us confidence throughout the entire journey. We are so grateful for his hard work and would highly recommend Ben to anyone looking to buy a home.

Then I met Vanessa, the only person I know who tries as hard as myself. Her professionalism is by far the best out there and I found that she went to the ends of the earth, leaving no stone unturned – worked endless hours, always kept in touch and negotiated a price for us rather than trying to give away the property - in fact, it was Vanessa who initiated an increase in price for us.

At every step of the sale Vanessa was the most pleasant and straightforward, and I found her to be a person of honesty and a trustworthy character. Vanessa met every obligation and promise that we agreed upon regarding the sale of my house. Vanessa kept me fully informed by phone of all events regarding showing and selling of my property.

Vanessa knocked on our door and we not long after placed our home in her care. Vanessa took responsibility with the advertising and marketing. She conducted the Open House inspections and took exceptional care with the property but most of all provided us with feedback every single time someone saw the property. This resulted in a price that we were very satisfied with.

Vanessa’s genuine interest, professionalism and honesty has led us to the conclusion that we would like Vanessa to look after the sale of our property. Which sold at record time to our satisfaction.”

Erica at Response has consistently demonstrated what it takes to be an outstanding professional. We contacted her after a recommendation and it was clear why. She has shown effective communication, outstanding professionalism and a diligent work effort leading to results. She has also shown flexibility and adaptability which is a massive asset in our modern world. I wanted to express my sincere thanks to her and the team. Thank you Erica!

Thank you to Craig and team for all of your time and effort to prepare the property for renting.

The service provided was consistently professional, polite and timely.

Also, appreciated the advice and input on the repairs and plans moving forward.

Great experience dealing with Response RE in Norwest. Ethan was so lovely and empathised with my situation. He was great in helping me find a suitable property for myself and my 2 children and Erica was kind enough to take me through the property toward the end of her day. The rental manager Craig finalised paperwork at short notice so we could move it asap and I'm very appreciative of Craig and his team. Very professional and caring. I would recommend them.

Paulette was wonderful to deal with, quick to respond to emails and answer questions. Very happy with our dealings with Response.

I've worked as both tenant and owner with RRE's Paulette Hase in the past ten years. In one word: a professional agent. Always fair, honest, responsive and helpful.

Absolute property management professionalism from Shane O'Driscoll and Lorraine Young's team !!!

Shane O’Driscoll is the best property manager I have dealt with over a number of years!! He has consistently looked after all my queries and the property beyond my expectations. He really deserves more stars! Shane is very knowledgeable, efficient and a true professional. Many agents treat renters differently, however, Shane, since day one always treated me, a tenant, with the utmost respect. I thank you. A positive experience throughout the duration of my lengthy lease. He will also be a wonderful addition to Response. Thank you Shane!

A few months back we moved to Response Real Estate.

Great service provided by Response Real Estate! Especially with Mae Reid! We have witnessed her professionalism in responding to emails and answering phone calls on time and always available to provide the best advice with great services. The total experience was great and she is incredible as our property manager.

Good organisation with great people.

Mae is the best agent we have ever worked with. She consistently responds to our questions and requests promptly, and provides workable and thoughtful advice regarding our property.

Nadia is absolutely fantastic! I have dealt with a few property managers but she always goes above and beyond. She’s prompt and always keeps you in the loop, I have never had to follow her up with anything. Recently when our tenant vacated she picked up on absolutely everything. She’s professional yet personable as well.

“Had a really great experience with Carmelina. I really appreciate the support she has given to us to make our moving less stressful.”

“Special thanks to Carmelina and the team for looking after our property. They are very attentive, responsive and professional! Great people to work with and I would have no hesitation recommending your services to family and friends. Keep up the wonderful work”

“Carmelina is an excellent property manager, very reliable and helpful!”

“Can speak very highly of Carmelina. Professional, quick and reliable communication. Carmelina thank you for making our move easy.”

“I have had such a positive experience renting with Response RE Baulkham Hills. Carmelina has always been so attentive and supportive throughout the application process, moving in and general enquiries while renting. When I have needed help with things at the house Carmelina has been prompt and always kept me up to date with how things were tracking. Couldn't not recommend Response RE & Carmelina more”

The rental home we stayed at was great but even better was how Carmelina supported all our needs when we were renting the place. Also when we moved out she went above and beyond to help us move out without any issues. We especially highly recommend working with her and the Response RE team due to her prompt communication, hassle-free process, and a warm approach. Thanks so much Carmelina for your help.

I am very happy with the services that Robert and his fellow team at Response RE Baulkham Hills have provided my wife and I in regards to renting and improving our investment property. Robert would respond in a timely manner and he connected and co-ordinated me with amazing tradespeople, including painter, carpeter and fencer, whom all worked hard, possessed high quality craftmanship and delivered fantastic finished jobs. Our property is an old house which was in need of lots of repairs and having Robert in our corner for his advice, expertise and ongoing support was greatly appreciated, especially as my wife and I work full time and wouldn't have had the time or know how to do ourselves. I highly recommend choosing them to manage an individual's property. Thank you very much to Robert and the Response RE team :)

Over a number of years of having my investment I have dealt with a number of agents and no one compares to Robert. He is by far the best in the industry. Thank you for your services Rob and I look forward to dealing with you again In the future.

We lived in a rental property managed by Robert Riddell and team at Response RE Baulkham Hills for 3 years and couldn't be happier with their services. Robert is professional, efficient, and goes above and beyond to ensure a positive tenant experience. He is always prompt in responding to inquiries, helpful in coordinating repairs and maintenance, and fair and understanding in addressing concerns. I would highly recommend Robert and Response RE to anyone in need of a reliable property manager.

Sean was knowledgeable of The Hills market. It took us a while to make our decision to sell our home but Sean was very respectful and not pushy during that time. During the selling process Sean handled the sale in a professional manner. We were grateful for his services

Couldn’t be happier with the service provided by Melissa while being entrusted to sell our much-loved family home. The main reasons we chose to sell with Melissa and her team were based on a feeling of trust and Melisa’s market knowledge, this trust was built on through the selling campaign and continued after. Melissa’s market knowledge was excellent giving a strong sense of confidence in the process. We found Melissa and her team to be highly professional, they gave great advice and were spot on with communication. We found the process to be smooth and hassle free with Melissa taking care of everything for us with the greatest of ease. Melissa was great with keeping us informed and we are confident that we achieved a great result off the back of the tremendous effort Melissa put into the sale campaign. Melissa definitely went above and beyond to achieve the best result for our family

Melissa truly understands how to sell houses. She made the process incredibly easy and her knowledge, honesty and hard work made it a great pleasure throughout the whole process.

Melissa Williams kept us up-to-date with true and reliable values for the area as we rented our apartment through ResponseRE. When the time came to put it on the market, Melissa went above and beyond to get the best price at a very reasonable rate. She was professional, courteous, resourceful, genuine and had a great sense of humour. During the selling process, Melissa communicated regularly offering sound advice and giving us confidence that we were in the best of hands. Melissa’s thorough market knowledge, honesty and professionalism ensured a wonderful result under difficult conditions. We would be very happy to recommend Melissa to anyone wanting their property sold and wouldn’t hesitate to use her and ResponseRE again. Note: ResponseRE managed the rental of our apartment for close to 18 years and during that time we had no issues at all in the property management and really enjoyed working with Robert Riddell.

Melissa was very reliable communicating her knowledge of the maket, buyer expectations, and how to prepare a house for sale (the must do's and the don't have to...) which saved me a lot of time and money. She listened to my style of communication as well and worked in with my schedule. On the day of auction, Melissa was driven for a sale but supportive of the process to ensure the most realistic price was reached. This was difficult to achieve in the falling market but she got us there.

We bought a property in Baulkham hills and could not be happier with Melissa’s assistance. Her timely communications, answering all our enquiries about the property and the area in a very professional manner is highly appreciated. Thank you Melissa and Team

Sean was approachable and informative the whole way along, was an absolute pleasure!

I would highly recommend Sean Healy as a selling agent. As a vendor, the communication was excellent and even though I lived several hundred kilometres away, I felt throughly in the loop. Sean definitely goes the extra mile for his clients.

Mellissa was fantastic from start to finish and kept us regularly informed with the campaign strategy, customer enquiries and feedback. Melissa was extremely informative and we felt totally at peace with her professional advice. Our home in Baulkham Hills sold on Auction day and we couldn't be happier with Melissa's service. Would highly recommend Melissa and her team at Response Real Estate Baulkham Hills.

From my initial enquiry through to settlement, Mel was there every step of the way. She accommodated multiple out of hours open homes and even assisted with great staging of my home using her industry contacts to get the best result for me. Her knowledge of market conditions, work ethic and constant feedback are second to none. Thanks for going the extra hundred miles for me Mel!

Our journey with Sean and the Response team has been great at every step. Sean was easy to talk to and always took time to help us understand any queries we had and guide us with the right approach.

Thanks Sean and Response team

Mel was very helpful with viewing the house, also with building & pest, house valuation and final inspections on day of settlement. Thanks.

Chris was always up to date with the market, local area, trends and sales. He kept us fully informed through the whole selling process, and consulted with us on a regular basis. He was always respectful of our wishes and decisions while assisting with guidance and support and advice when needed.

Chris's knowledge of the hill's area is second to none. He was very informative to us with the current market and how our property would compare to others. His realistic approach to us during the deciding stage, gave us a great outcome which we were extremely happy with. He was professionally spoken, always well mannered and respectful of our expectations. No task was to big for him and made the quick sale of our property a very easy and stress free exercise. I would highly recommend Chris Carr.

We were very happy with Chris' professional and detailed approach. His knowledge of the market, diligence in guiding us through the process and friendly manner were all exemplary. He ensured we were regularly updated with progress reports, contacted us frequently and provided advice regarding significant decisions. We would certainly recommend his services to anyone seeking to sell their property.

Preparing and selling my home with Chris has been a very happy experience. Chris’s knowledge of the local market, and his professional and friendly manner made working with him a pleasure. Having purchased the property through him 10 years ago, he kept in touch, and I knew I could trust his advice. From styling the property, through to marketing, open home, and decision making the whole process has been smooth and enjoyable. Thankyou so much for your support as I move on to my dream sea change!

Chris was a pleasure to deal with for the sale of our home in Kellyville. From meeting for the appraisal to putting the sold sticker - constantly keeping us informed of every step along the way. I would highly recommend Chris to anyone considering selling their property.

He was very professional and helpful with exchanging contract. And, he was very flexible with our time limits.

He was very professional and helpful with exchanging contract. And, he was very flexible with our time limits.

Chris was highly professional and very knowledgeable about the property and the local area. He was able to answer every question that we had and went out of his way to assist us with the post purchase process. I would highly recommend Chris and Response RE for any property matters.

Chris has impeccable knowledge of the local Kellyville market. His professional assistance made sure that seemingly daunting task of selling our house was like a breeze, from planning to sell, to open homes to final auction. Chris & his team were always available for answering our queries with complete transparency & we were very pleased with the final outcome indeed. We would highly recommend Chris for all buying & selling decisions.

Chris is knowledgeable and very in tune with the local market - but beyond that, he is attentive to the particular needs of his clients and goes above and beyond to ensure the sale process is handled with care, integrity and professionalism. Very grateful to have worked with Chris over the years.

Chris is a highly professional and experienced real estate agent. He is very well connected across various sections in the community such as tradies, stylists, conveyancer etc required to sell houses. He is very personable and down to earth, ready to work with you to make the entire process of selling a house smoothly. Due to his adaptable nature, we were able to list the property at short notice and were able to sell it successfully despite the sudden covid lockdown. I would highly recommend Chris to anyone looking to sell.

Chris is very professional and experienced agent. He showed us the house in detail and also responded to our special request in minute. He is a person that you can trust for buying and selling.

Would highly recommend Response Real Estate

Chris was a fantastic agent whose knowledge and advice helped us achieve a premium result. Would highly recommend.

Chris and the team at Response Real Estate were very professional and made the sale process easy.

Chris is a very knowledgeable agent and was very helpful in answering all our questions patiently. We highly recommend Chris if you are looking to sell or buy.

Chris has an intimate knowledge of the local market & people he deals with. We engaged him to sell my parents house & he ran us through his thoughts on the house from a prospective buyers point of view & from his research & upon viewing the property can up with his valuation. Happy to say that he achieved a sale within his valuation range. Nothing was ever a trouble for him in our dealings even talking to my parents in their aged care home on a number of occasion. Would highly recommend Chris.

I was contacted by Chris for 8 consecutive years. He was strategic in adjusting his approach with market conditions. He provided realistic price guide and practical advice on sprucing up my house. He showed patience, transparency and provided ongoing communication. In week 3, I had a strong conviction that my house would not sell as there were no offers. By week 4, Chris was able to bring buyers to the table. On auction day he was calm and good at negotiating with the bidders. A happy sale.

Chris was a great assistance to us with selling our mum's home. He guided us through the process in a very friendly and professional manner. We were very happy with the outcome. I will certainly consider using him again..

Very clear communication of what was involved in selling our property and walked us through the process step by step, whilst still leaving us feeling like we were in control.

Buyer of 12 Millennium Street, North Kellyville

Very professional and always helpful.

Chris was professional from the very beginning with extensive local market knowledge. At no time did we feel pressured and his feedback was always honest and realistic. He explained every step and our best interest were always first. He provided us with a thorough report after every open home and we always knew where we stood. He was always available in a prompt manner. We are happy with the selling price and would highly recommend him to anyone considering selling.

I have found Chris prompt, reliable and always honest with his advice. A professional and a quality person with a top shelf attitude, that I can thoroughly without any hesitation, recommend to anyone looking into pursuing the real estate market. I have seen his work with other properties in the past and as usual he delivered the right outcome.

Chris made the selling of my home an easy process. Communication and trust are two key elements and Chris achieved both. I want to thank Chris for his support and guidance on every step of the process, thank you, you will be selling for me, my family and friends for many years to come.

Chris has been a pleasure to work with from start to finish. He is professional and highly knowledgeable about the current market. Chris is reliable and very realistic in regard to expectations- and made sure we had full transparency from the beginning.

Nothing was too difficult for Chris and the process was seamless - we couldn’t be happier with the result. We would highly recommend Chris to anyone looking for an agent to sell their home

We had a fantastic experience dealing with Chris through the sale process.

He is very knowledgeable and professional throughout.

He also goes above and beyond to assist you in marketing the property to its best potential.

The ultimate Professional and a truly Trustworthy person.

If you’re looking to sell your property or even buy your dream home then Chris Carr is your Man!!! Not only did he recently sell our property but also sold us our first home 20 years ago..... Chris has been nothing but professional, knowledgeable and most of all genuine and trustworthy. I would highly recommend Chris Carr at Response Real Estate - Kellyville, he and his team are amazing, you will not be disappointed!

Chris and the team at Response Real Estate sold our place in Kellyville for a good price in a toughening market. Very happy with the hands on service by Chris and would refer him to all friends and family. Impressive outfit. Know their stuff.

Chris Carr sold our property. We were very happy that he did so, under difficult, challenging circumstances. He was always patient, honest and reachable. Highly recommend him!

Chris was honest and reliable right from the start. He came to us with a realistic knowledge of the market in a time when the market was falling out from under us. Chris's guidance and expertise throughout the process, ensured we received a price we were happy with.

We would highly recommend Chris and his team at Response Real Estate to sell your house if you live in the Hills District. From the initial meeting with Chris, he takes the time to get to know you and answers all your questions - no matter how ridiculous they are! He gives you clear and concise feedback on how to maximise the sale of your property. We were very happy with how seamlessly everything was. We managed to sell our home before its first open house!

One of the best RE agents I have seen. From day one until the final settlement he was patient and communicated professionally. Thanks Chris for all your help and support. Much appreciated!

Chris and his team are very professional. Very knowledgeable. We were very happy to purchase the property through ResponseRE.

Chris is the most honest, professional, friendly & knowledgeable agent you’ll meet. Chris showed us empathy and understanding from our very first meeting & supported us along the entire process.

No question was ever too silly. No email or phone call was ever treated as bothersome. Replies were always timely & addressed all our concerns.

Chris KNOWS & understands the local market & is not at all about a “quick sale” to gain his commission. I have no hesitation in recommending Chris & his team!

Ben is a magnificent professional real estate agent. He made buying our first house stress free,...

Best Decision I’ve Ever Made!!! I was in a situation where I needed to get out of my house ASAP and Julie and her team came through for Me!!! Nobody else will ever beat her services and I’m relieved I don’t have the financial stress any longer!!! I will forever be grateful for what she did for me!!!”

Julie is very professional, experienced, and helpful. She made the process of buying a property extremely smooth. She has a process and checklist which made our work very easy.

Special thanks to Tanvir and Angie for coordinating and managing all the documentation.

I would highly recommend her.

Excellent she kept us informed at every step during the process of marketing our house

Julie knows her stuff she and her team did a great job selling our house

We would recommend her to everyone thinking of selling in the area

Julie was very easy to deal with, her calm, patient and relaxed manner made the whole process a breeze. Julie is a professional who has plenty of knowledge about the area and location that she is selling in. We would highly recommend her!

I had a great experience selling my property in Riverstone. Julie had a great knowledge of the local market as well as the property market trend. Communication was good, team was good and everything went well as planned and details had been looked after perfectly. Overall, 5-star experience!

Tanvir your a pleasure to work with such a professional.

We appreciate your guidance and assistance in obtaining our property.

Julie has done an amazing job in selling my mother's home. I can’t fault the service provided, Julie has gone above and beyond to secure the best price for my mum. Her knowledge communication and professionalism are second to none. Not only did we get a price higher than expected but was sold within days of the first open home. We were kept updated every step of the way and nothing was ever a problem. I wouldn’t hesitate to recommend Julie if you are selling a property, the result speaks for itself.

Buying a property can be very daunting, especially when it's your first home. Julie and the team at ResponseRE made it look very easy and seamless. From first looking at the property to moving in, Julie was supporting us all the way. We had multiple requests and Julie made all of that possible by keeping constant contact with the vendor and following up. Would not hesitate to recommend Julie and the team at ResponseRE to anyone. Especially, other first home buyers like us.

Tanvir is really good at what he does. He is highly dedicated and very professional . He kept me updated on the status of the sale of my property and worked really hard to get the best outcome. I would highly recommend his service.

Julie and the team were an absolute pleasure to work with always communicating and providing feedback after inspections. Julie managed to get an extra $50,000 for the sale of our property with the suggestion of a small investment to make our small yard bigger and therefore more attractive to the market.

Renting through Response for the past 18 months. Staff are friendly and efficient.

I have recently sold my property through Response Real Estate in Penrith. I found Josh to be responsive, knowledgeable and professional. I would high recommend Josh as a sales agent. I would also like to commend the Property Management team at response. They managed the property for 4 years and their service was always detailed, professional and responsive. They gave me pace of mind that my property was in safe hands. Thanks Team Response for all your efforts :)