Testimonials

Josh was so friendly and patient we knew immediately he was the agent to sell our house! He kept us informed each day on what was happening with our home for sale. Answered our questions promptly and respected our wishes 100%, never pressuring us to change our minds and left it up to us to make our own timeframes. Josh works day, night and weekends for his clients and is always available. He respected and cared for our home and animals to make house viewings a breeze.

Pleasantly easy process. Josh knew the market and had the contacts to make a quick sale.

Could not have asked for a better agent, was sold off the plan for a great price. Josh worked hard all the way through the build project to ensure vendor and purchaser was content.

Josh had very good knowlodge of the local market. Was very helpful with updates and very personal /supportive during a very stressful time.

Thank You very much

Once again i have dealt with Josh Martin, this guy is like a magician when it comes to selling. Id say he's as good as it gets when it comes to agents.

Josh was a pleasure to do business with. He went out of his way in every way possible to make the process of selling easy. I would definitely reccomend Josh to anyone looking for a professional and trustworthy agent. Best agent in penrith by far .

Josh recently sold my mother in law’s villa and she couldn’t be happier. Josh’s friendly, trustworthy and genuine approach really put her mind at ease throughout the process. He was always available to answer any questions and his knowledge of the market was spot on. If you’re looking for an agent to sell your property in the area, do yourself a favour and get Josh on the case.

Hard working and enthusiastic agent who had a very good understanding of the market and valuation. Achieved the best possible sale price at auction. Great communicator with sellers and potential buyers in a genuine manner.

Josh definitely achieved a higher than expected results for us

He then went and sourced a great piece of land for us to build on

Excellent to deal with through the whole process

Josh was very professional and upbeat during our stressful sale of the house ,kept us up to date with what was happening. Would thoroughly recommend him .

Julie is a Wonder Woman and her team is excellent. She has a complete knowledge of the area and does wonders for you. Thanks Julie and good luck to you for future projects.

Extremely happy with the service Julie provided during the sale of my home. I have sold various properties previously, Julie and the Response team were far superior to all other agents I have previously used. I will be using Julie again in the future.

I would recommend Julie and Response RE to anyone who wished to sell their home promptly and with a minimum of fuss. Her advice was extremely helpful and welcome. Nothing seemed to be a bother to her and she was always available to answer my queries. With Julie’s help and assistance I sold my home the same day that it went on the market.

Julie & Amanda were amazing. Best experience ever with a real estate agent. We couldn't recommend them more highly. Went beyond our expectations. Gave great advice and information to help us prepare for sale. Communication was outstanding from the team. Always highly professional. Always had 2-3 representatives at the house for open homes. We trusted the team completely. They kept us in the loop with everything with real time feedback and weekly updates. Great negotiators. They understand the buyer and the sellers really well. Our house sold quickly above listed price. We can't express how thankful we are for all their hard work.

Amanda and the team were amazing. Everything from beginning to end was great. We are so happy with the end result. Amanda was professional, knowledgeable and kept us updated at all times. The whole team was beyond amazing!

Paul worked with me over a few months to get my house ready for sale, advising what did or did not need fixing up to ensure the house presented well. He and Gary Lee filmed a fantastic promo video which received 139 hits in the first week. Paul launched the house for sale on a Tuesday, held an open home on Saturday which had 22 parties through, and he worked the crowd to receive 5 different offers by Friday. Contracts were exchanged on Saturday and that was it! Less than 2 weeks start to finish.

Thank you so much to Paul for holding my hand and walking me through my first home sale - you made it very easy and achieved a purchase price almost $50,000 above my expectation.

Paul was an all round professional agent who made one feel at ease about selling your property.

Melissa was very knowledgeable, honest and straight forward in terms of what the market was like and what I was to expect in selling my property when I did. Melissa has great communication skills and was always active in following up any potential buyers and keeping me in the loop and up to date with all the feedback that was given.

Thank you so much to Julie for helping me sell my home.

She was extremely dutiful and confident in her abilities. Highly recommended!

I recently migrated from Sydney to New Zealand. I needed to carry out small renovations to my property before putting it on the market. I was struggling to find good tradies on Gumtree, Yellow pages, Airtasker, etc. Once I was put in touch with Paul (recommended by a tradie), he made the whole process seamless and hassle-free. I was able to leave Sydney in the confidence that Paul would take care of everything.

Paul was very resourceful in arranging all the works to the property and putting it on the market within agreed time-frames. He managed to sell the property in a tough market, during the holiday season and he kept my outdated by phone a a regular basis.

It was very refreshing deal with Paul. In my experience Paul demonstrates qualities and values that are unique in the real estate market. It gives me great pleasure in recommending Paul as an agent.

Thanks - Parnesh

The most honest, enthusiastic, respectful and highly skilled Respresentative I have ever had the pleasure of dealing with from ANY Company let alone Real Estate. Absolute Customer Satisfaction without compromise is Julie's work ethic which truly extends a professional commitment to you of 24 hours a day. She is incredibly sensitive to everyone's own unique situation and expectation and strives to deliver a service well beyond your expectation !

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My family and I will forever be so thankful for your service, courtesy and friendship throughout our Sale.

Melissa was excellent from our initial meeting all the way until settlement,

Knowledgeable, professional and really understood our needs and wishes, best of all is Melissa’s enthusiasm. Of all the agents we Interviewed Melissa’s passion for real estate showed and we certainly did not feel like just another customer. Our sale price exceeded expectations and a large part of this is attributed to Melissa and the team at Response RE, Thank You!

Manyel knowledge of the area was unbelievable , if you had a question he knew the answer, but really if you just want an honest, reliable , straight talking agent, Maynel is your man.

If Maynel said he was doing something he did it, you didn't have to ask twice. He was always on time, and would always stay for a chat to keep you up to date on his progress. I have dealt with Manyel for selling and also buying on many occasions , and he always committed but gave 100%.

From start to finish, Melissa and her team worked diligently, to promote and sell our family home. Her market knowledge and advice was accurate and truely professional. The sales results reflected this in the sales price, yielding close to an additional 20% above our best expectation.The team at Response really know their stuff, and provided us with accurate and timely feedback.

Guided all the way by Melissa, our auction result far exceeded our expectations.

I would not hesitate to recommend Mel and her team, they will take the worry out of selling your property.

Thank you Mel and the team at Response RE.

Julie was an amazing agent. She helped us in any way she could and made the whole process of selling as easy as possible. Julie was very approachable but yet very professional all at the same time. I would recommend Julie and her team to all of my friends and family looking to sell. Not one regret from my family and I.

Paul ś knowledge, negotiation skills and real estate marketing expertise enable him to focus on his role that makes him achieving the best result for his clients every time. His dynamic youthful approach and dedication to his client’s needs have earned him a reputation in the local community as a passionate and motivated professional who is always willing to go the extra mile for his client.

We recently sold our property using Sean at RE Response and were very happy with his professionalism and attitude in a very difficult market. Though we did not take on all of his advice Sean was understanding and empathetic towards our wants and needs and ultimately we reached our end goal.

Julie and the team at Response Riverstone exceeded all expectations that we had in regard to the sale of our family home. Attention to detail, genuine openness and the highest level of consultation and communication combined to deliver a truly stellar result.

Paul & Sarina

What can I say. Paul Land is an absolute champion, a true gentleman and all round nice guy to deal with. He is very humble in his approach which is second to none and cannot be faltered. Paul is extremely passionate, a bright, bubbly, happy man with a wealth of industry knowledge oozing passion. This characteristic alone puts his customers in pole position and sets him apart. Paul was in contact with us along the way, providing regular and informative updates to keep us in the know at all times. We were never misinformed or uninformed. Paul provided truthful, honest advice and feedback and worked extremely hard to provide the best experience for us, his client. His communication is unrivalled, very transparent and he bent over backwards naturally to make the whole process smooth and seamless. His work ethic, dedication and calm approach has helped contribute to him being a fantastic agent both from a sales and purchasing perspective – both parties were equally looked after and respected throughout the process. Our experience during the transaction was extremely positive and friendly. We highly recommend Paul Land from ResponseRE for all your real estate needs. He cannot be faulted in any way shape or form and will comfort, support and help reduce the stresses involved at an already stressful time. Paul Land will put you in front – What a great Response!

During my sale process Melissa was absolutely amazing. Nothing was ever too much trouble and Melissa went out of way to make sure the process was easy. Due to her committment, professionalism and market knowledge my house sold in two weeks. I will not hesitate to recommend any future vendors in engaging Melissa for the sale of their home.

Manyel’s knowledge and professionalism was outstanding. He was courteous, friendly and a pleasure to deal with. He kept us informed throughout the process and achieved a sale price higher than what I expected. The house sold very quickly too.

I feel that am like what I hope most people to be like, and that is a person that wants to live in a world devoid of dishonesty and mind games.

The reason that I mention this is because I have long wondered what has happened to a lot of sales focused career people and when the profession took a turn from being a career of honesty and competitive skill to one of mind games and dishonesty.

I wanted to get the best money that i possibly could for my house as I am sure everyone does but I did not want to achieve this by doing a deal with the devil.

Paul Land has so honestly, skilfully, knowledgeably and pleasantly resurrected our faith in the sales profession during the sale of our house. Paul satisfied every expectation I had for my ideal real estate agent, from how thoroughly and insistently he made sure I had shown him every "hot button" that would be sure to impress a potential buyer to how absolutely flawless his commitment to round the clock correspondence with myself and potential buyers has been.

If I had to choose one word to best describe Paul it would be sincere.

This guy really, genuinely cares about his clients. Vendors and purchasers alike. He treats people with the most heartwarming respect that will have future clients as satisfied as we are. Paul is equally masterful at his craft of salesmanship as he is a genuine guy.

My family and I wish Paul all the success in the future as he is certainly a ray of sunshine to the industry, he not only sold our house within our price expectations he has left our entire family feeling nourished after what could have been a draining experience.

Thanks again Paul,

Smit Family.

May I start by saying how amazing Paul was with the amount of work he put into selling our house,Also being able to get the price we wanted.

In short we would never use anyone but Paul from Response in the future ,just amazing person to deal with.

Melissa and her entire team at response realestate Baulkim Hills provided us with exceptional service when selling our duplex. Melissa has extensive knowledge of the market and made the whole selling process very easy. We would highly recommend Melissa and her Team.

I had shown the property to 3 reputed agents of this area and I found the assessment of Manyel from Response RE the best. Once I picked this agent he did a commendable job. The property was tenanted and I never wanted to lose the tenants in a situation of sale not going through. It goes to the credit of the sales team especially Khush to negotiate the timings between the prospective buyers and the tenants in a manner that large number of clients inspected the property and the sale executed. I strongly recommend Manuel Mahlis and his team for anyone thinking to sell the property in Quakers Hill/ Marayong area.

Melissa went above and beyond to give us the best possible service when selling our townhouse. She has extensive knowledge of the market and made the whovle selling process very easy and carefree for us. We were very happy with our final sale price. We would highly recommend Melissa and her entire team at Response realestate Baulkim Hills.

I was recommended to Eric( Respond Realestate) by a friend of mind who I trust

This man I was very inpressed by the way he spoke to me on the phone

His knowledge of the Blacktown area was impressive

I immediately Put my house on the market in doing this sold my house with in one week

this reconmendation from I got from my friend

I give to any person who is looking to sell there house not in the Blacktown area but in any area through Eric and his staff

Thanks Eric from sonny king

Sean was a consummate professional who listened to what I said and wanted and then tailored the selling experience to that. He was flexible and once the property was on the market kept me well informed about progress and relevant details.

No issues, no problems, and good communication.

I had a terrific experience with Melissa, she would update me regularly on the progress of the house. Melissa has worked extremely hard to get me the best possible price, and I new she could do it, she truly is an amazing agent, and I recommend her highly .

Always very professional and helpful. Would recommend him to others.

Thanks so much for your professional yet very friendly service you provided. It was a very pleasant experience and I am glad we signed with Response to sell our property. The whole journey was well informed and Paul assisted us to get the best outcome for us. I want to thank you for going extra mile to secure us timely results.

Very professional always working for the both party’s and very honest...

Manyel was extremely professional and knowledgeable. His vast experience and network assisted with securing the sale in a very timely manner.

Melissa has been an incredible agent! The most important thing for me as a newbie to the real estate selling market was her clear communication. I exactly new what is happening and where I was standing. Thank you so much Melissa for your help selling my property!

Eric is up to date with information to his clients. He is reliant and honest.

Eric's calm manner, patience, communication and reassurance helped make the experience of selling our home less stressful than we originally anticipated. He was very respectful of our concerns and helped us through every step of the way.

His local area knowledge and that of the housing market was thorough and therefore he was able to give educated advice.

Went beyond his means to get me the best price possible

In preparation for selling our first home Sarah and I interviewed several agencies and their respective agents, When we interviewed Paul Land he came across as very sincere and professional, the presentation of our suburb sales history and even our own home was second to none. The thing we liked most about Paul was he didn't try and pressure us to sign with him immediately like the other agencies we interviewed did.Needless to say we signed with Paul Land and Response RE. During the sale period hc communicated potential buyers and approximate numbers. He seemed to always call at the right time. When it came time for inspections and open homes he conducted them in a timely manner And always worked around our family movements and times that suited us, I believe Paul Land worked tirelessly behind the scenes to market our home and negotiate the sale. Paul Land comes highly recommend from myself and my wife Sarah, infact we have signed Paul Land to handle the sale of a family estate. selling a home can be a daunting task but with Paul it was a pleasurable and exiting time!!! Matt Stockwell

After 19 years living in our modest little home, we entrusted Paul and colleague Karl with the task of an express sale whilst meeting our required terms including a top price. During the 18 days on the market, they worked tirelessly in both getting optimal qualified and sincere traffic through our home, always being considerate, honest, open and professional in conducting both viewings and giving feedback. Additionally proactively accepting our suggestions on how best to showcase our home within a very competitive realty area. Despite them being not directly located in our suburb, we believe that this posed no obstacle in their ability to promote and ultimately sell our house. We always felt confident that their professionalism was the key to selling our home rather than location. Throughout the nervousness of open homes and negotiations, we were always felt at ease with the fact that they truly were aiming for the best result for us. Which he obtained...a great result! Thank you Paul, Karl and the Kellyville team.

This is the third time we have worked with Sean (selling our old apartment, buying this house and now selling it 6 years on). He negotiated a fantastic price for our apartment and got us a good deal for this house. More importantly, seeing as we now live overseas, his communication was faultless. It always felt like he was trying his best to get us a fair price. Selling a house as an expat is a difficult and complicated experience, but he always offered to help where he could to make things run smoothly. The house sold for less than we had initially hoped, but the market was dropping and it was at Christmas time when buyer numbers were low. We are still confident that we got a good price and would absolutely consider using him again in the future.

We are very appreciative with the effort and the diplomacy that Manyel has shown to bring the result that we are still happy with. We were actually almost given up and about to withdraw the property as we didn't think we could get the price we wanted in this difficult market period where the property prices going down sharply and buyers just sit tight waiting how low the prices would fall. So I admire that Manyel managed to keep tract of the people that show interest and keep in touch with them for weeks if not months. Without that kind of dedication and diplomacy then I don't think the sale would have happened. Thank you very much, Manyel. I hope that wasn't the hardest sell you had to do. If it was, we are truly very appreciative!

Kush was very professional with her approach and was very proactive to get my home sold.

Kush always answered our calls and clarified our concerns promptly.

Sean did a sensational job. The marketing of the property was first class and he had the property sold within a week of listing. Could not be happier with Sean and his professional approach to the sale of our property. Would highly recommend Sean to all potential vendors

Kush worked very involved in selling our property. She actually brought many buyers in which I never saw with other agents I dealt with. I would strongly recommend her good work and dedication in all aspects of marketing sales etc. Good luck dear and a big thank you in helping us sell our house.?

I interviewed two. He listened, put up with my lack of knowledge and understood the pressure I felt I was under following the death of my mother and being sole executor. Would recommend him wholeheartedly, Caring and diligent. I Never felt that it was his back pocket he was looking after but mine. Thank you

From the moment I met Eric he displayed a professional and no pressure sales approach. His record of expertise in selling homes and understanding of the market made it very easy when dealing with Eric.

From the outset he asked me what my expectations were, was able to manage them and he delivered on all of them even in what was very easy and stress-free period.

I am glad that Eric was introduced to me and I wouldn't hesitate in recommending Eric to anyone selling their home.

Thank you Eric.

Paul Land done a great job selling our home, achieving a terrific price in a difficult market. Paul worked extremely hard and kept us informed through every step of the process.

We would highly recommend Paul to anyone considering selling their home.

Mick & Maree Morgan

Melissa did a fantastic job selling an old house in a difficult market. We were very pleased with the end result.

Meeting Sean when we decided to sell our house we could tell he is an agent with great knowledge of the market and a balanced view. We were instantly comfortable with Sean and he keep us updated during the entire process and provided us with the confidence that we could trust him and the feedback he provided. We would recommend Sean without hesitation.

The only good part is deal is done.

We found Melissa Williams to be very professional, her communication, feedback and guidance through the process of selling our house was regular and outstanding, her manner was friendly and always polite. Melissa told us what we needed to hear not just what we may have wanted to hear and did this in a way that made us feel comfortable, we had complete trust in Melissa selling our house and she proved to be right and for this we are very appreciative. The result Melissa achieved in the challenging market we sold our house in was very pleasing and importantly the manner Melissa conducted herself in the selling of our house was nothing less than excellent. We would recommend anyone considering selling in the Sydney Hills area talk to Melissa, you can be assured you will be dealing with a well informed professional, that provides the total package you expect.

Eric is a very professional experienced Real Estate person with lots of knowledge on the process to carry out the business of selling property.

He did a great job for us and worked hard with exposure, advertising and open house for inspection on Saturdays, to get our house sold for a convenient price, in a difficult time for sellers market.

Thanks Eric for a job well done.

Melissa Williams from Response Real Estate really removed the vendor headaches from the selling process for us. She is extremely professional, was realistic and has a wealth of market knowledge. Her advice was very sound and she delivered above our expectations.

We would highly recommend her , and Response Baulkham Hills if you are considering selling.

I didn't expect my property would sell as quick as it did as it was only the market for about a fortnight - I put much of this down to Khushpreet's determined efforts.

We were both very pleased with our results. Would recommend this agent for selling any property..

Eric and his team has managed to assist us in selling our house for both a suburb price record and time record (sold in 2 days) in a market that everyone else told us we wouldn’t have chance in while property values were declining. Would recommend them to anybody.

We sold our house in three weeks with good price. I do appreciate Melissa’s professional work. The Best agent ever!

I met Sean after my Aunt had unexpectedly passed away and we had to sell her home.

Sean had been visiting her for some years previous and they had built up a good relationship over that time.

My father and I met Sean at her house and went through the process that would be involved with selling her house.

I had a great emotional attachment to the house as my Aunt and Nana had lived there for many years.

Sean was very helpful, informative and considerate of my feelings throughout the whole process.

The market had just started to fall at that time and buyer interest was not what it had been.

Sean kept me up to date constantly with open houses, buyer enquiries and inspections.

I would thoroughly recommend Sean to anyone looking for a professional, dedicated, hard working agent. Always willing to talk and answer any queries you may have.

Khush makes great deal for my new home .

She always available on phone and reply ASAP.

Thanks a lot khush

Thank you very much Melissa for assisting in the sale of our home. Melissa makes you feel very comfortable with her gentle, friendly and professional approach and has a great knowledge of the market. We were kept fully informed and involved at all times. We highly recommend Melissa.

1 Pyrenees Way, Beaumont Hills.

Transaction is very smooth. We were looked after from beginning to the end.

Melissa is a professional agent yet warm and friendly. She communicates well each step of the way and is very knowledgeable about all factors relating to the buying and selling real estate. She is dedicated and understanding on how we felt during the sale period. I highly recommend using Melissa!!

Very professional, encouraging and a delight to work with. Had no idea of the scope of responsibility entailed in being a real estate agent - hats off to a job well done.

Eric was great to deal with and has sound knowledge of the market. He predicted the market spot on. I would definately listen to the advice he gives.

Easy to contact and pleasant to work with

This is the second property that Sean is selling for me and he has done at outstanding job for my family with our property selling needs, Sean took outstanding ownership of this task for me , during this nervous time Sean constantly kept in contact with me to get me a result that I really wanted , he has excellent market knowledge and was able to get me in the price range I was looking for. Thanks again Sean

Regards

Geet

From the first meeting through to signed contracts Sean has kept us up to date, set realistic expectations and done his utmost to secure a great deal for our property. Highly recommend Sean and the Response RE team for their superb handling of our property, attaining a great result and guiding us through what I'm sure could have been a very stressful journey.

Stayed with me all the way, kept me informed, did great job getting my price in falling market. Top advice.

Melissa was absolutely fantastic to deal with she accurately assessed my property and in turn I had a great result. I would not hesitate to recommend Melissa and will be using her services in the future.

Eric and Kush were very active in showing our property to prospective buyers

It was only a pleasure selling our property with Melissa! She was always very professional in every aspect. She really took the great effort in following up every potential buyer and provided us with daily, detailed feedback from every buyer. She will sometimes phone us just to tell us that there is no progress or feedback on a specific day.

She also took a of time to explain the process to us, ensuring that we are aware of all aspects of the process.

It is great to work with an agent that really goes the extra mile!

Would use Melissa again and would be very comfortable to recommend her to anybody wanting to buy or sell

My wife and I chose Manyel from a small range of agents because he impressed us with his confident manner and ability to communicate. We were also impressed with his mode of sale to prospective purchasers. We were drawn by the fact that his agency did not, by practise, hold a range of open days. Manyel's ability to learn about potential buyers and direct them to our property, was a unique and effective way of matching buyers to the property. Whilst we did not quite achieve the sale price we were after, we feel confident that he was able to extract every dollar for our benefit.

Sean was very transparent throughout the sale process and kept me very well informed of any potential buyers and the level of interest. The open homes were run very professionally. Was very happy with the service.

Manyel knew his stuff and the market. I didn't hesitate in approaching him with sale of the property. He was proactive with offers and counter offers. We were happy with the result. Thanks Manyel.

Melissa communicated well throughout the whole process. She was very thorough in answering questions and knowledgable. Friendly and professional in all areas.

quick, easy and predictable sale. I would highly recommend agent.

I met Sean over a year ago when he was selling the house across the road. Since then he stayed in touch but was never pushy. When we were looking at selling we met with Sean and found him to be professional, friendly and honest. We had a few hurdles along the way leading up to selling but Sean was always patient, understanding and helpful. We sold prior to auction at a price we were really happy with. When it came to decisions being made Sean would give his opinion but always made it clear that we needed to be comfortable with any decision. I always felt comfortable talking with Sean and having him in our home, and he was lovely with my kids. Sean always kept us updated throughout the selling process and responded promptly to any questions we had. Overall Sean was very easy to work with, has a very friendly manner and was flexible in working with a family with young kids and got us a great result. Thanks Sean!

Thanks Mel for all your advice & help with selling our home & finding us our new property as well.

We had very specific requirements with the property we wanted to purchase, liveable but knockdown-able, on a 800metre square block, in the right school catchment & near a park, & you got us one that ticked every box & im a very hard person to please.

Thanks again for a terrific job & I would be perfectly happy to recommend you. Which I already have when someone stopped in front of our sold place making enquiries on how it all went, etc

I have used Melissa on a couple of property sales now and I will continue to use her as she is by far the most knowledgeable and a true sales person.

There are cheaper agents out there, hell you can even sell your house yourself these days, but if they or you can not maximise the sale price like Melissa can it will simply cost you more.

Thank you again for all your help Mel ?

Mel guided us through what was for us a stressful time - downsizing from our home of twenty years into an Over 55s Village. There were not many days that Mel didn't contact us to bring us up-to-date with the progress of the sale of our home.

We will certainly recommend Mel to our friends who are also thinking about downsizing their home.

Melissa was highly professional thorough, transparent and utterly professional.

I believe Melissa achieved the best sale outcome possible for me.

Manyel was a delight to work with his professionalism and integrity to achieve the result I wanted within the first week on the market was a great result. I recommend any person to deal with him and his company. Many thanks Manyel again.

Whilst the overall time to sell our property was longer than expected due to being over the xmas period, Sean remained calm, confident and reassuring. An additional complexity to selling our duplex was that we had a tennat occupying the premises during the sale period. Overall I felt informed and close to the process due to the partnership approach Sean took with me to sell the property.

Sean contacted me after meeting with my elderly mum on a free appraisal visit in her area. She asked Sean to contact me as we were in the process of actually wanting to put her house on the market but she was not able to deal with the situation so Sean contacted me. Unfortunately at the time I was struck down with a migrain. Sean was understanding and not pushy and offered to email his information. Given how he communicated with mum who is quite elderly and forgetful..well he had the patience of a saint. He was professional, understanding and just a great agent. Very happy with the outcome and a quick sale

I think they could have worked harder price wise

Melissa made the selling process worry free with her professionalism and attention to detail. Highly recommend!